Legal Notice
Legal notice
Publisher identification, providers, licences, intellectual property and acceptable use rules.
Legal framework Belgium and European Union
These pages apply to sales and services delivered by Great Technology in Belgium and, where the customer is located in the European Union, to cross border performance within the Union.
Mandatory consumer rights and rules of public order prevail in case of conflict. The legal references below are stated to make the applicable framework visible and verifiable.
- Belgium: Code of Economic Law, Book VI, Market practices and consumer protection, including precontractual information duties and distance contracts.
- Belgium: Code of Economic Law, Book XIX, Consumer debts, including free first reminder, minimum payment period after reminder and caps on costs and indemnities in amicable collection.
- Belgium: Act of 2 August 2002 on combating late payment in commercial transactions, for business to business relations.
- European Union: Directive 2011 83 EU on consumer rights, information and withdrawal for distance contracts.
- European Union: Directive 2019 771 EU on conformity of goods, including second hand goods and goods with digital elements.
- European Union: Directive 2019 770 EU on conformity of digital content and digital services.
- European Union: Regulation 2016 679 EU, GDPR, personal data protection.
Where performance involves third parties such as carriers, payment platforms, publishers, manufacturers or infrastructure providers, their terms may apply in addition, without reducing mandatory consumer rights.
Definitions
The terms below have the following meaning for the entire pack.
- Customer: any person who purchases a product, subscribes to a service or requests an intervention.
- Consumer: natural person acting for purposes outside a trade, business, craft or profession.
- Business customer: customer acting within a professional activity.
- Product: any hardware, accessory, part, licence or good sold, new or second hand, including where a digital element is integrated or required.
- Service: any technical service, consulting, maintenance, support, remote assistance, networking, cybersecurity, managed services or express intervention.
- Digital content: data produced and supplied in digital form, such as keys, licences, codes and downloads.
- Digital service: a service enabling the customer to create, process, store or access data in digital form, or to share such data.
If written specific conditions conflict with these pages, the written specific conditions prevail to the extent permitted by law.
Publisher and identification
GREAT TECHNOLOGY SRL, registered office Rond-point Robert Schuman 2-4, Boîte 6, 1040 Brussels, Belgium.
Company number 0783.724.267. VAT number BE0783724267.
Contact info@great-technology.be – 02 315 71 00. Support support@great-technology.be.
Website www.great-technology.be.
Activities include sale of IT hardware and accessories, and delivery of IT services including support, troubleshooting, installation, maintenance and security.
Service providers, hosting, payments and shipping
The website and certain services rely on essential technical providers: ecommerce platform, hosting, DNS, CDN, payment providers, carriers, anti fraud tools and support solutions.
Depending on their role, such providers act as processors or separate controllers. Great Technology applies appropriate security and confidentiality requirements, including by contract and technical measures.
Third party timelines and responsibilities may influence performance. Great Technology remains responsible within the scope of its own obligations and applicable mandatory rules.
Intellectual property and software licences
Website elements, texts, logos, layout, databases and content are protected by intellectual property rights. Any unauthorised reproduction is prohibited.
Software, firmware, drivers and licences sold or installed remain subject to the terms of their publishers. The customer undertakes to comply with the applicable licences and usage limitations.
If the customer causes a breach of licence or third party rights, Great Technology may suspend performance and claim reimbursement of reasonable costs caused by such breach.
Acceptable use and security
It is prohibited to disrupt the website, exploit vulnerabilities, run unauthorised scans, attempt intrusion, distribute malicious code, conduct denial of service attacks, or extract data at scale.
In case of abuse or threat, Great Technology may limit access, preserve useful evidence and cooperate with competent authorities.
