Delivery and return

Packages are generally shipped within 2 days after payment is received. They are shipped via BPOST with a tracking number and delivered without signature. Packages can also be shipped via UPS OR POSTNL and delivered against signature. Regardless of the delivery method chosen, we will send you a link to track your package online.
Shipping costs include preparation and packaging costs as well as postage. Preparation costs are fixed, while transport costs vary depending on the total weight of the package. We recommend consolidating all of your items into one order. We cannot combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

It may take 2-4 business days for goods to be shipped.
The box dimensions are appropriate and your items are properly protected.
We offer international shipping services to the following countries: Europe
At this time we do not ship to countries outside the European Union
Shipping costs for your order will be calculated and displayed at the time of ordering.
Your order may be subject to import duties and taxes, which are incurred once the shipment reaches your destination country. GREAT TECHNOLOGY Srl is not responsible for these charges if they are applied and are your responsibility as a customer.

How can I check the status of my order?
When your order ships, you will receive an email notification from us that will include a tracking number that you can use to check its status. Please allow 24 hours for tracking information to be available.
If you have not received your order within 4 days of receiving your shipping confirmation email, please contact us at support@great-technology.be with your name and order number, and we will will review it for you.

Refunds, returns and exchanges
We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full amount of the order less shipping costs for the return.
In the event that your order arrives damaged, please email us as soon as possible at support@great-technology.be with your order number and a photo of the item. We will handle these matters on a case-by-case basis, but will do our best to find a satisfactory solution.
If you have any further questions, please do not hesitate to contact us at support@great-technology.be