Description
Minimize downtime with remote support and convenient on-site repairs, predictive problem detection, alerts, and AI-powered automation.
| Supplier characteristics | |
| Media type | AI-powered information with on-site repair |
| Service location | Remotely and on-site |
| Warranty Coverage | Under warranty |
| Cover details | Regular working days: 9 hours |
| Duration | 3 years |
| Response time | Intervention the following working day |
| Maintenance method | Predictive and on-site support |
| Additional information | Preservation of defective media |
| Additional support option | Preservation of defective media; PC solution |
| Type of Care Pack | Electronic |
| Coverage period | 36 months |