Avoid disruptions with our fastest support, including AI-powered predictive problem alerts, priority access to expert remote support and on-site repair 
[1] .
 | Supplier characteristics | 
|  Media type | 
 AI-powered information with on-site repair/privileged access | 
|  Service location | 
 Remotely and on-site | 
|  Warranty Coverage | 
 Under warranty | 
|  Cover details | 
 Regular working days: 9 hours | 
|  Duration | 
 3 years | 
|  Response time | 
 Intervention the following working day | 
|  Maintenance method | 
 Predictive support with privileged access | 
|  Additional information | 
 Preservation of defective media | 
|  Additional support option | 
 Preservation of defective media | 
|  Type of Care Pack | 
 Electronic | 
|  Coverage period | 
 36 months |