Avoid disruptions with our fastest support, including AI-powered predictive problem alerts, priority access to expert remote support and on-site repair
[1] .
| Supplier characteristics
|
| Media type |
AI-powered information with on-site repair/privileged access |
| Service location |
Remotely and on-site |
| Warranty Coverage |
Under warranty |
| Cover details |
Regular working days: 9 hours |
| Duration |
3 years |
| Response time |
Intervention the following working day |
| Maintenance method |
Predictive support with privileged access |
| Additional information |
Preservation of defective media |
| Additional support option |
Preservation of defective media; PC solution |
| Type of Care Pack |
Electronic |
| Coverage period |
36 months |
