HP Support 1 year post-warranty, work status, entry and exit points – On-site intervention/Predictive detection alerts/Private access/Default support, AI-powered information with on-site repair, Remote and on-site support, Post-warranty, Regular business days: 9 hours, 1 year, Next business day intervention
| Supplier characteristics
|
| Media type |
AI-powered information with on-site repair |
| Service location |
Remotely and on-site |
| Warranty Coverage |
post-warranty |
| Cover details |
Regular working days: 9 hours |
| Duration |
1 year |
| Response time |
Intervention the following working day |
| Maintenance method |
Predictive and on-site support |
| Additional information |
Preservation of defective media |
| Additional support option |
Preservation of defective media |
| Type of Care Pack |
Electronic |
| Coverage period |
12 months |
