HP Care Pack extends the coverage of your HP product beyond the original factory warranty. This plan includes a dedicated technical support phone line, remote diagnostic services, and hardware replacement during the extended coverage period.
| Features
|
| Quantity of licenses |
1 license(s) |
| Number of years |
3 year(s) |
| Kind |
Carry-in |
| Type of service |
Next Business Day |
| Service schedule (hours and days) |
9x5 |
| On-site support |
No |
| Supplier Features
|
| Support type |
Exchange |
| Place of service |
Offsite |
| Warranty coverage |
Under warranty |
| Cover details |
Regular working days: 9 hours |
| Duration |
3 years |
| Response time |
Next business day intervention |
| Service method |
Advanced product exchange |
| Care Pack type |
Electronic |
| Coverage period |
36 months |
| Warranty type |
S |
| Logistics options |
Delivery and return service for defective equipment by carrier |
