Minimize downtime with HP's Next Business Day Exchange service
[1] . Get high-quality remote support and, if needed, receive a replacement device the next business day, including shipping. Return your faulty device to HP in prepaid packaging.
| Supplier characteristics
|
| Media type |
Exchange |
| Service location |
Offsite |
| Warranty Coverage |
Under warranty |
| Cover details |
Standard workdays - 9 hours |
| Duration |
3 years |
| Response time |
Next business day response |
| Maintenance method |
Advanced unit exchange |
| Logistics options |
Courier shipment and defective return |
